POLICIES

CUSTOMER GUARANTEE

We make every effort to provide a high level of  customer service and quality gift baskets.

SUBSTITUTIONS

We strive to meet ongoing demand of all inventory items. Exact items cannot be assured, if an item is no longer available we may substitute an item of equal or greater  value into the gift basket.

CORRECT ADDRESSES & RE-DELIVERIES

Complete address details must be provided for the delivery . If the recipient is unable or unavailable to receive delivery at the address indicated on the order or a change of delivery destination is requested, then an additional delivery charge will apply.

PRIVACY

The Grapevine does not share, trade, sell or rent any of its customers and recipients information.